View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Be the first to write a review for Giant Eagle Supermarket. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. When are you guys gonna get the a2 milk? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Makes me appreciate Kroger even more! They bring them out and put them in your truck for you. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. i am now a former customer. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. This is unacceptable. So i am very confused and frustrated. So I went to the self-checkout, and there I was harassed by two other employees. We have researched this matter and added thecoupon to the consumers advantage card. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Columbus ,ohio. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Well guide you through the process. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. (Either January 3rd or 10th). I will write and call to everyone I can to let them know how horribly I was treated. This is the Lancaster Ohio store. And having them in the store? My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. So they trick you into thinking you must buy a lot to get a discount, but that's not true. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Jason (Columbia US) Everyone is so polite and friendly. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. I asked that they contact me and one customer service representative never even filed the complaint. So i activated an offer for spend $150 get $10 bonus. Nothing. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Giant Eagle, (store #4029). Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. None I'm never coming back. They were absolutely the worst. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. I would like to be refunded for the costs of the product I never got. I have a family to feed and I am very upset. The business became a success, and by 1928 there were 125 stores established. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. I also work for a pharmacy in the area for 5 years. In recent years they've started carrying more organic and vegetarian products, which is great. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Normally bakery products are excellent. I guess Heinen's will be my home store. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Called their customer service today. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Fresh food. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! No, it is too hard for them to comprehend. The associate said to go ahead. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Phone number +1 724-942-2802. It's more of an inconvenience than a convenience. She acted as though I was trying to do something bad. So I went to the self-checkout, and there I was harassed by two other employees. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Category Food & Beverages. This complaint was posted by a verified customer. Why I constantly continue have this on going issue with this pharmacy has be baffled? This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. The program was launched at 34 locations in 2021. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Products used:Your customer service stinks. Are u serious?!? Last friday, I placed an order for pickup at Giant Eagle. 2. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. When you get there, your groceries are ready. File a complaint. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. NEVER GOING BACK, Desired outcome: It was on a Tuesday. to people that shop their groceries. And their Apple Seiter tops are always smashed in. They told me it was the best they could do and offered no solutions. X . I just don't understand how this could happen. Submit a complaint and get your issue resolved. Check out machines worst than Kroger's attendent had to be called 4 times Time: 1:28 Giant Eagle Company. Giant Eagle reviews & complaints. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! I've never been treated so poorly by the Mgr. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Giant Eagle.. Canfield Ohio Something needs done. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. We spoke to the consumer today and they provided an updated mailing address for the request. My husband **** called their customer service two days later and was informed that I had to call. Claim it and get a lot of features. Thank you. I purchased chicken salad Giant Eagle last night, 9-28-18. Claim your listing for free to respond to reviews, update your profile and manage your listing. It goes against our guidelines to offer incentives for reviews. You can use the phone app to let them know you are on your way. If y'all know what store this is then you know what goes on there. Giant Eagle's meat is also a better variety than other stores. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Please update the website to indicate when a service is not available during regular business hours. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Companies can ask for reviews via automatic invitations. I love Giant Eagle Curbside Pickup. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Overall im frustrated, but I just want my money refunded. Anyone can write a Trustpilot review. Other customers heard this and couldn't believe it either. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . It was never added on. Shed light on the availability of medication needs brought to someones attention. Giant Eagle, the store lead is a creep too. Desired outcome: We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. This happened on November 6th, 2022. at around 1600. I am a conservative person & I really like Giant Eagle! I was very upset. The next best thing would be some sort of response just so I know you are aware of my issue. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. This is unacceptable. Phone number +1 724-258-5011. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. this is very frustrating, inconvenient and time consuming. To the point when the customers would just straight up insult the shoppers. Country fried steak & eggs were. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Giant Eagle is the business that sold me the defective gift card. Total waste of nearly $10. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. What happened to integrity and company loyalty. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. I do not like going to this Giant Eagle! 0 Views . She was rude and said nothing. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. You will lose me and many others who despise having to use pc, etc to see your weekly special info. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! After picking up the order, I realized that none of the substitutions or the additional item were there. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. For further assistance, please reach out to them directly. Giant Eagle has extremely terrible customer service. This is right after Christmas. but 2. thanks for the listen. Poor quality produce for the price Here clients can delve deep into delicious meals, and tast. Desired outcome: And who in the hell can even see tiny print on the smartphone. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. I fought over the phone and through email for 2 weeks, when I asked for a refund. GE card number 78012 I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. States they care about work-home balance Pro diversity culture Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. How convenient! Regards, show of laziness coming from the higher ups. What they do NOT tell you is that now, if you buy one, it's down to $1.25! December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. i do the shopping for the household,he picked ip the advantage card. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. I have made 3 complaints to your service department about the condition of your in store wheelchair. She didn't know how to remove it. 261 7008. Here are 20 things you might not know about Giant Eagle. Reviews There are no reviews yet. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. For the price I paid, I am very disappointed in the quality. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. nav-opener. I want to come back. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. ADDITIONAL LINKS Table of Contents show. Annette S. In hopes to fix this issue for me and other customers for future. I got an email stating that all sales were final even though it was just a glitch in the system. BBB Business Profiles generally cover a three-year reporting period. 5.0. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Desired outcome: I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. Find out how we combat fake reviews. your customer service is not customer friendly. good bye giant eagle. It was for curbside pick up. I like that i get discounts on gas when i shop. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Pay for this replacement part that your car wash broke. I can never forgive that. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Management also doesn't know how to utilize people to their best ability. There was a manager standing at front of store with one cashier checking out a long line of customers. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! I have been in the consumer rating business for many years and never seen it as bad as this before. I wanted 2.5lbs I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Desired outcome: 2412 customer reviews of Giant Eagle. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. HIGHEST PRICES ANY WHERE! Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. He blewup at me " i was just trying to help" i said in a very rude way! AND i understand some giant eagle's are charging for those bags! Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. They never want to cut the meat that's available. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Management was okay in the beginning then it slowly deteriorated, into a $#*!
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